Patient Information

Patient Information

What to Bring On Your First Visit

We know your time is valuable and that seeking treatment can be stressful.

So here’s what to bring to make sure you feel fully prepared when you arrive for your first visit.

  • For Adults 18 years of age or older: Please bring a picture ID, proof of household income, and any insurance information (if applicable).
  • For Children under the age of 18 or adult with a legal guardian: Please bring a parent or legal representatives picture ID, child’s birth certificate, proof of household income, insurance information, and custodial/legal documentation (if applicable).
  • For Adults coming in for court ordered evaluations: Please bring court ordered paperwork, picture ID, proof of income and insurance information if applicable
  • For all clients coming in for first time appointments: Please bring any current prescriptions in the bottle or list of current medications from the pharmacy, plus the following two completed documents.

Insurance & Payment Information

Charlotte Behavioral Health Care accepts most major insurance, including Florida Medicaid (Beacon Health Options, Staywell/Wellcare, Cenpatico/Sunshine State), Cigna, and United Health Care. If you have questions about how your insurance applies, you may discuss your options by contacting our In-Take Department at 941-639-8300 ext. 2250 or with the Recovery Center Assistant 941-347-6444. Payment plans are also available.

Don’t have Medicaid coverage? Call 1-866-76-ACCESS or apply online and then click “Apply for Benefits”

To make a payment, or inquire about payment options, please contact our Finance Department at 941-639-8300 ext. 2238.

Other Patient Information

Guide to Services: This guide provides information about office hours, program expectations, and your rights while receiving care with us.

Translation/Interpretation Services Plan

How to Obtain Your Medical Records